A recent stay at a hotel in Buffalo opened my eyes about hotel safety issues. After checking in, taking the elevator to my floor, I opened up the door to my assigned room only to find someone else’s belongings scattered across the bed. I closed the door and retreated to the front desk for another room assignment.
The person at the front desk told me there’d be been a mix-up and apologized. But her explanation left me with more questions. How could this have happened? Don’t hotels have a bullet-proof process in place to prevent this kind of thing from happening?
While I’m grateful the occupant of my first room wasn’t in residence when I entered, I began to think of what I’d do if role had been reversed. What if someone entered my room while I was in the shower – or worse, just emerging from the shower? What if I wasn’t there and the unexpected guest decided to rifle though my belongings? What if?
As a woman who travels alone a lot, I take hotel safety very seriously. Needless to say, my sleep that night was restless. Not only did I not feel safe, I felt my concerns were dismissed far too quickly by the hotel staff.